This page covers hanncrest.com. Our core philosophy is local-first: our Mac apps process data on your device, not on remote servers. Each app has its own separate privacy policy on its product page. Below is how we handle analytics, purchases, downloads, and support reports on this website.
Updated September 26, 2026
Analytics
Website Analytics
This website uses Google Analytics to understand page visits, download clicks, and purchases reached through the website. Analytics loads when you visit. It uses browser identifiers and usage information. We disable Google signals and ad personalization, and remove query strings and fragments from page and referrer values sent by our tracker.
App privacy policies describe the apps themselves. This website uses analytics separately. We do not send payment card details, support messages, or report attachments to Google Analytics. Checkout links may carry an Analytics identifier to Lemon Squeezy so a verified purchase can be attributed to the website visit. Browser privacy controls or tracking blockers may limit Analytics.
Infrastructure
Downloads and Hosting
Vercel hosts this website and installers. Serving a request can involve IP addresses, request details, and operational logs. The download endpoint maintains aggregate counts without storing visitor identities in the counter. Download events may also be sent to Google Analytics. Browser tracking controls do not disable hosting security logs.
Transactions
Purchases & Licensing
Lemon Squeezy handles checkout, payment, and license delivery as the Merchant of Record. Your purchase may require an email address and billing information. We receive order and license information needed to support your purchase. Payment card details are handled directly by the payment provider.
Lemon Squeezy’s privacy policy ↗ explains its handling of checkout information. For details on returns, the 30-day money-back guarantee, and Mac App Store purchases, see our refund policy.
When you send an app report, we receive the message, app and system details you include, an optional reply address, and any files you attach. Please check screenshots and logs for private information before sending them.
Attachments use private Vercel Blob storage during delivery and are deleted after the report is successfully emailed. Failed deliveries can leave temporary uploads awaiting cleanup; upload authorization expires after an hour, but expiration does not delete the stored file. Email reports remain in our support mailbox as needed to respond and investigate. Contact us to request deletion of a report or attachment.
Questions or Deletion Requests
Email contact@hanncrest.com. Include enough information to identify your report or order without sending passwords or payment card details.